Bring It Home For Less
Returned Goods Relief (RGR) can provide duty-free and VAT-free treatment for qualifying goods returned to the European Union under Union Customs Code Article 203. The key is proving the goods qualify and supporting the claim with the right documentation.
Goods return to the EU
Customer returns, rejected shipments and other qualifying goods may be eligible for duty-free and VAT-free treatment when they come back to the European Union.
The proof follows the goods
Export records, invoices, transport documents and product identifiers can help demonstrate what left the European Union is what returned.
Don't pay duty unnecessarily
A well-managed RGR process can help prevent avoidable duty and VAT costs and keep returned inventory moving efficiently.
How Returned Goods Relief Works
Trace the original export
Identify when and how the goods left the European Union using export invoices, bills of lading, air waybills, export declarations or other supporting documentation.
Prove the goods qualify
Match the returned merchandise to the exported goods and confirm that it was not advanced in value or improved in condition while abroad.
Support the duty-free entry
Prepare the appropriate RGR claim and supporting declarations and evidence required to substantiate duty-free and VAT-free treatment under Union Customs Code Article 203.
Don't assume the opportunity is lost. Keep your import, export and product documentation and let us review whether a recovery opportunity may exist.
Contact TDR
Returned Goods Relief (RGR) Questions
Make every return work harder for your business.
Understand your Returned Goods Relief opportunity.
Complete the questionnaire or speak to our customs experts to see if your returned goods may qualify for duty-free and VAT-free treatment.
You may also like
Explore related TDR services built for returns, customs recovery, and international duty mitigation.